Returns

Conditions of Return

Knyt gladly accepts returns. Excluding the defective products, buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please notice that if your refund is not in full (full order) we will not refund your original shipping costs. We will always refund any money using the method used to make payment.

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

• Custom or personalized orders
• Digital downloads

You can either fill out the form below or visit your personal account page and follow the steps there.

If you’re considering returning an item,

Please contact us within: 3 days of delivery
Ship items back within: 7 days of delivery